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CUSTOMER CARE SYSTEMS DEVELOPMENT
Our Consulting Services during past 6 years implemented number of Customer Care Information Systems. Starting from Project Planning and Initiation and ending at final implementation our consultants successfully work on various platform, industries, and architectural specs. Following evolution of information technology we developed, and implemented systems based on standard Client/Server architecture, 3-tier Client/Server, and also WEB applications.
Key Benefits
- Use our certified specialist to reduce your Project Development Life Cycle
- Use our Best Practices to improve your technology solutions
- Make your system different from your competitors
Capabilities
- Object Oriented Design and Development
We employ OOD and OOP to build your system. We always base our solutions on industry standards, reliable software vendors, and your business vision.
- Industry Expertise
We have many years of experience building Customized Information Systems integrated with various back office, and front office applications. Our solutions running on different operating systems and different network protocols. Our customers will get a benefit of our industry experience.
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SYSTEMS INTEGRATION
We focus our systems integration practice in two key areas: E-Commerce and
Computer Telephony integration. As a rule they overlap in the field of "Best Customer Care Service". Following our evaluation methodology we carefully select vendors for our integrated system solution.
Key Benefits
- complete solution from one team
- advanced architecture
- robust code by certified people
Capabilities
- E-Commerce
We build complete E-Commerce solution integrated with back office system and multi-channel access capabilities
- Computer Telephony Integration
Using cream a la cream products we build various CTI/IVR systems such as "Outbound Campaign Management", "Fax-on-Demand", Auto-Attendant, etc.
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PROJECT STAFFING
Businesses throughout the United States, and Canada ranging from high tech start-ups to Fortune 100 corporations, rely on Vestra Consulting Company, Inc. for professional information technology staffing services.
Our knowledge and skills help clients to introduce new technologies, launch new products and meet deadlines.
Our strategic partnerships with industry leaders can help you secure challenging and rewarding that will advance your
business to its fullest potential.
Key Benefits
- Exclusive Training and Education
- Specially designed certification program
- Leveraging knowledge with industry experts
Capabilities
- E-Commerce developers
We have Net.Commerce certified specialists who are able to deliver high quality code with limited time and resources.
- Computer Telephony Integration
Learning from our industry experts, and using our in-house laboratory we can staff your project with CTI/IVR professionals
- Database Management Systems
We have established ORACLE, SYBASE MS SQL Server 7.0 and DB2 practices.
- Object Oriented Design and Development
Our Visual C++, Visual Basic, and Visual FoxPro experts can seamlessly join your team and add value to your company development efforts.
Please take a closer look at our staff by glancing through some resumes.
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WEB DEVELOPMENT
Our team of professional graphic designers and Internet
programmers will design the site that will drive business to your company. We
also can integrate your existing site with the E-Commerce tools that will take
your business to the new level.
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